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摘要:【对话3:打电话给公司的客服部】
Hi. This is the Customer Service. How can I help you?
Hi. I bought one of your vacuums from spend-wart. It’s broken now.
Is…… 查看全文>>

摘要:Hi, Customer Service Desk. What can I do for you today, sir?
Good morning. I bought this vacuum here a few months ago. It doesn’t work now. Can I return it or get it fixed?
…… 查看全文>>

摘要:Hello. Thank you for calling Spend Mart.
Is this the Customer Service Desk?
…… 查看全文>>

摘要:Hello. Airway Transit Reservation service. How can I help you?
Hi. I’m calling to reserve a taxi. I need a cab this Saturday morning.
…… 查看全文>>

摘要:Good afternoon. Reservation desk. What can I do for you?
Good afternoon. I’d like to book a table for tonight.
…… 查看全文>>

摘要:Hello. This is the Holiday Inn. Can I help you?
Hi. Is there a special rate for a group reservation?
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摘要:Hello, reservation desk. Can I help you?
Yes. I’d like to book a duplex suite.
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摘要:Hello, reservation desk. How can I help you?
I’d like to book a room.
…… 查看全文>>

摘要:Room service, can I help you?
Yes. This is Barbara in room 209. I’d like to order breakfast, please…… 查看全文>>

摘要:Hello. Front desk.
Yes. This is Bob Robinson. I’m calling from room number 627.…… 查看全文>>

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